Returns & Exchanges
At Edmunds, we take pride in the quality of our artisanal food products; however, due to the perishable nature of our inventory, we can only offer returns or replacements for items that arrive damaged or defective. Please contact our support team within 48 hours of delivery to initiate a claim for any compromised goods.
Inspect Your Order
Upon arrival, carefully check your package for any signs of damage, leakage, or quality issues that may have occurred during transit.
Document the Issue
Take clear photographs of the damaged product and the original packaging to help our quality control team process your request efficiently.
Contact Support
Email our customer care team at support@edmunds.com with your order number and the attached photos within two days of receiving your shipment.
Resolution Process
Once approved, we will issue a full refund to your original payment method or dispatch a fresh replacement at no additional cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing